Shipping Policy

Last Updated: April 30, 2026

1. Overview

This policy applies to all physical product orders. By placing an order, you agree to these shipping terms.

2. Processing Times

  • Standard processing: [2–7 business days]
  • Made-to-order items may require additional time

Orders are not guaranteed to ship within a specific timeframe.

3. Shipping Estimates (Not Guaranteed)

Estimated delivery times:

  • Canada: 2–10 business days
  • United States: 5–12 business days
  • International: 7–21+ business days

These are estimates only and not guaranteed delivery windows.

4. No Liability for Delays

We are not responsible for delays caused by:

  • Carriers (e.g., Canada Post, UPS, FedEx)
  • Customs processing
  • Weather, strikes, or global events

Delays do not qualify for refunds or cancellations.

5. Address Accuracy

Customers are fully responsible for:

  • Providing accurate shipping information
  • Verifying addresses before checkout

We are not responsible for:

  • Packages sent to incorrect addresses
  • Additional shipping fees due to returned packages

6. Lost, Stolen, or Delivered Packages

Once marked as delivered by the carrier:

  • The order is considered fulfilled
  • We are not responsible for loss or theft

Customers must contact the carrier directly to file claims.

7. Customs, Duties, and Import Fees

For international orders:

  • All duties, taxes, and fees are the customer’s responsibility
  • Refusal to pay customs fees does not qualify for a refund

8. Refused or Returned Shipments

If a package is:

  • Refused
  • Unclaimed
  • Returned due to unpaid customs or incorrect address

We may:

  • Deduct shipping and handling costs
  • Refuse to issue a refund

9. Digital Products

No shipping applies to digital goods. Delivery is electronic and considered complete upon access.

10. Contact Information

CubeMeisterCreations
Contact